Welcome To UKRETO .
Effective Date: 1st April, 2024
At Ukreto, we value the trust our customers place in us when they provide us with personal information. This Privacy Policy explains how Ukreto ("we", "us", or "our") collects, uses, and protects your personal information, whether you are browsing our website, purchasing our products, or engaging with us in any other way. This policy also explains your rights concerning your personal data.
We collect a variety of personal information that you provide directly, as well as information that is automatically collected through the use of our website and services. The types of information collected may include:
1.1 Personal Identification Information
- Contact Information: Name, address, email, phone number.
- Account Information: Username, password, and preferences.
- Order and Payment Information: Credit/debit card details, billing/shipping address, and purchase history.
- Communication Information: Messages and correspondence, including when you contact our customer service.
1.2 Automatically Collected Information
When you interact with our website or use our services, we collect information about how you access and use our site:
- Device Information: IP address, browser type, operating system, device type (mobile, tablet, desktop).
- Usage Information: Pages visited, time spent on pages, links clicked, and other browsing behaviors.
- Location Information: If you have enabled location services, we may collect information about your geographic location.
1.3 Information from Third Parties
We may receive information from third parties, such as:
- Social Media Platforms: If you log into our services using a social media account (e.g., Facebook, Google), we may receive profile information from those accounts.
- Advertising Partners: Information provided to us by our marketing and advertising partners about your interactions with advertisements and marketing content.
We use the personal information we collect for various legitimate business purposes, including:
2.1 To Provide and Improve Our Services
- Order Fulfillment: Processing payments, shipping products, handling returns/exchanges, and providing customer support.
- Personalization: Customizing your shopping experience based on your preferences, history, and interactions with our website.
- Account Management: Maintaining and managing your account, providing access to order history, and offering loyalty rewards if applicable.
2.2 Marketing and Promotional Communications
- With your explicit consent, we may use your email or contact details to send you promotional offers, newsletters, and updates about new products, sales, or events.
- We may use data analytics to understand the effectiveness of marketing campaigns and tailor them to your interests.
2.3 Business Operations
- Analytics and Research: Using aggregated data to analyze trends, monitor the performance of our website, improve user experience, and develop new products.
- Security and Fraud Prevention: Detecting and preventing security incidents, protecting against malicious activities, and ensuring a secure environment for transactions.
2.4 Compliance with Legal Obligations
- We may use your information to comply with applicable laws, respond to legal requests, or fulfill regulatory requirements.
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:
3.1 Service Providers
- Payment Processors: We share payment details with third-party payment gateways to process transactions securely.
- Shipping Partners: Your shipping address and contact information are shared with couriers to deliver your orders.
- Customer Support Services: Third-party customer support platforms may access your information to assist with inquiries, returns, and issues.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred to the new owners or business entities.
3.3 Legal and Regulatory Disclosure
- We may disclose your personal information when required to do so by law, such as in response to a subpoena or similar legal process, or to protect the rights, property, or safety of Ukreto, our customers, or others.
3.4 Advertising and Marketing Partners
- We may share anonymized data with third-party partners to deliver targeted advertising and marketing campaigns. This includes sharing browsing behavior, preferences, and demographic data in aggregated formats.
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and services. These technologies help us:
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations (such as tax or accounting regulations), resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.
We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
You have the following rights regarding your personal information:
7.1 Right to Access
- You may request access to the personal data we hold about you and obtain a copy of your information.
7.2 Right to Rectification
- You have the right to request the correction of inaccurate or incomplete personal data.
7.3 Right to Erasure (Right to be Forgotten)
- Under certain circumstances, you may request that we delete your personal data, except for information we are required to retain by law.
7.4 Right to Restriction of Processing
- You may ask us to restrict the processing of your personal data if you believe it is inaccurate, unlawful, or no longer necessary for our legitimate business interests.
7.5 Right to Data Portability
- You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.
7.6 Right to Object
- You have the right to object to the processing of your personal data for direct marketing purposes or if we are processing your data based on legitimate interest.
7.7 Withdrawal of Consent
- If you have provided consent to process your data (e.g., for marketing), you can withdraw this consent at any time. To exercise these rights, please contact us at [insert contact details]. We may require verification of your identity before processing your request.
If you are accessing our services from outside the United Kingdom or European Economic Area (EEA), your information may be transferred to, stored, or processed in a country that does not have the same data protection laws as your country of residence. We will ensure appropriate safeguards are in place to protect your data in such cases.
Our website may contain links to third-party websites, plugins, and services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party sites before providing them with your personal data.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate action to delete the information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We are always here to help and ensure that your shopping experience with Ukreto is a positive one!
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UKRETO - Clothing Brand
Ukreto blends tradition and modernity, offering premium, stylish clothing. Discover new arrivals, grab deals, and enjoy a seamless shopping experience with us!
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Rajmahal Mall, Opp. kharwasa Road, Water Tank, Dindoli, Surat
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